FAQ's
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To reserve a motorcycle, you can contact us via WhatsApp, email, or social media. We will then have you fill out an intake form. A reservation deposit is required to secure your trip.
Yes, we receive this question frequently, and we understand the concerns that travelers may have. Colombia is a beautiful country with friendly and hospitable people. As with any destination, it’s essential to take necessary precautions to ensure your safety.
Having lived in and traveled in and out of Colombia since 2019, I can attest that I have never encountered any safety issues. However, it’s always wise to be cautious and aware of your surroundings, especially when traveling at night or in unfamiliar areas. Avoid areas that give off a negative vibe and trust your instincts. If you’re unsure about a location, it’s best to ask the locals or staff members at Colombia Motorcycle Rental & Tour Co. for advice.
It’s worth noting that most travelers who encounter safety issues in Colombia often do so by engaging in risky behavior such as drug use, excessive drinking, or seeking out prostitution. We recommend that visitors avoid such activities to reduce the risk of trouble. In summary, Colombia is generally a safe place to visit, and with proper precautions, you can have a fantastic and enjoyable experience.
The recommendation for a motorcycle depends on your experience level and what you plan to do with it. For beginners or those with limited motorcycle riding experience. For experienced and advanced riders, the recommendation varies depending on the planned trip. For multi-day excursions and long trips outside of the city, the Honda XRE 190 or Hero XPULSE 200 Adventure or similar Adventure motorcycles are recommended. For day adventure trips, the Honda 150 XR is a popular model among local riders and can get you to most destinations safely. Ultimately, it is best to consult with us to determine which motorcycle would be best for your specific needs.
All rentals from CMRT include a helmet, a travel phone holder, and a USB charger. Optional storage luggage is also available, even for city scooters. The vehicles are equipped with round-the-clock GPS tracking travel locational services, ensuring that we always know where you are. Additionally, the company has partnered with a service called Global Rescue, which uses US military and local military partnerships around the world to rescue you from any situation you may run into during your trip. All vehicles come equipped with SOAT, which is a mandatory local Colombian medical insurance. If you need gear, we can provide anything you need for an additional low cost. Simply ask, and we will be happy to assist with any additional needs.
The rental period varies depending on what you need and which motorcycle or scooter you plan to rent from us. There are special pricing options for extended rentals and tours, and we can also price match if you need us to, (especially if you are on a tight budget). It’s best to discuss your specific needs with our team to determine the rental period that would work best for you.
When embarking on a motorcycle tour across Colombia, it is important to pack appropriately. Some essential items to bring along include:
- Appropriate riding gear: This includes a helmet (included), jacket, gloves, pants, and boots designed specifically for motorcycle riding.
- Comfortable clothing: You’ll want to bring comfortable clothing to wear off the bike, such as t-shirts, shorts, and sneakers as well as warm clothing when you are in high Andes Mountains.
- Rain gear: Colombia is known for its rainy weather, so it’s a good idea to pack rain gear like a rain jacket and waterproof pants.
- Sunscreen and sunglasses: Colombia can get quite hot and sunny, so make sure to pack sunscreen and sunglasses to protect your skin and eyes.
- Camera: You’ll want to capture all the beautiful sights and experiences on your trip, so bring a camera or smartphone to take photos and videos.
- Cash and credit cards: While some places may accept credit cards, it’s always a good idea to have cash on hand for emergencies and to make purchases at smaller establishments.
- First-aid kit: It’s always a good idea to have a basic first-aid kit with you in case of minor injuries or accidents.
- Personal identification: Make sure to bring your passport or other valid identification, as well as any necessary travel documents.
- Cell Phone: If you have one, make sure you bring an old cell phone. Things can get damaged and dirty quickly here. We recommend picking up a local service plan with a company like Tigo or Claro and we can also recommend several offline travel mapping programs that can help you along the way when you don’t get great service.
- A sense of adventure: Most importantly, bring a positive attitude and a sense of adventure! Enjoy your ride and take in all the beautiful sights and experiences that Colombia has to offer. Again, just ask and we are happy to guide you through the entire process.
To rent a motorcycle In Colombia, you will need a few documents:
- A valid driver’s license: You must have a valid driver’s license from your home country or an international driver’s permit (IDP) to operate a motorcycle or scooter in Colombia.
- Make sure to bring the original copy of your license or IDP.
- A passport: You will need your passport or other valid identification to rent a motorcycle or scooter in Colombia.
- A credit card: A valid credit card is required to make the reservation and hold a deposit for the rental.
- It’s always a good idea to confirm with us on any other specific requirements that we have ahead of time to ensure you have all necessary documents and information. You can find all this information can be found on our website as well as in our online pricing and condition
Our rental location is situated in the Poblado Neighborhood of Medellin, Colombia. We utilize various private locations to park our motorcycles, but if you require delivery to your location, we can provide this service for an extra fee. Alternatively, we will inform you of the pick-up location in Poblado the day before your rental commences.
At our rental company, we have strict parking policies for our motorcycles. We require all our clients to park in designated private parking areas throughout Medellin and any other destinations you may visit during your trip. If you have any questions about parking regulations, please feel free to ask us for assistance. Additionally, most hotels across Colombia have private garages available for overnight parking of motorcycles.
Yes, all motorcycles come equipped with a mandatory medical insurance policy called SOAT (Mandatory Traffic Accident Insurance) in Colombia. SOAT is a type of liability insurance that provides coverage for personal injury and death resulting from traffic accidents. It is required by law for all motor vehicles in Colombia, including motorcycles, and the cost is included in the rental or tour fee.
The coverage provided by SOAT is limited and does not cover property damage or theft. However, it does cover medical expenses, disability benefits, and death benefits for third parties involved in an accident caused by the insured motorcycle. The amount of coverage varies depending on the severity of the injury or death, up to a maximum of approximately 1.2 billion Colombian pesos (around 325,000 USD) for fatal accidents.
It’s important to note that SOAT only covers third-party liability, meaning it does not provide any protection for the rider or the motorcycle itself. Therefore, it is recommended to purchase additional insurance coverage for the motorcycle and personal accidents, such as comprehensive insurance or travel insurance, to ensure comprehensive protection in case of accidents or theft. If you have any questions about private insurance, please let our team know and we would be happy to connect you with a private provider.
Our rental agreement policy requires all clients to sign prior to renting or riding with us. According to the policy, the client is responsible for all damage to or loss of the vehicle, including the cost of repair or the actual cash retail value of the vehicle on the date of the loss if the vehicle is not repairable, whether the client is at fault or not.
In addition, the client is responsible for theft of the vehicle, loss of use, diminished value of the vehicle caused by damage or repair, and a reasonable charge to cover administrative expenses connected with any damage claim, whether the client is at fault or not. It is important to note that the client must report accidents or incidents of theft and vandalism to us and the police as soon as they discover them.
In summary, if the motorcycle gets damaged, the client will be responsible for the cost of repairing the damage or the actual cash retail value of the motorcycle if it is not repairable, as well as other related costs. It is important to carefully read and understand the rental agreement policy before renting or riding with us to ensure that you are aware of your responsibilities in case of any incidents or accidents.
We recommend booking with us as soon as possible, especially if you are planning a trip from outside Colombia. It’s best to let us know your trip details as early as possible so that we can ensure availability and arrange your rental accordingly.
However, even if you are already in Colombia and need a motorcycle or scooter rental as soon as tomorrow, we will do our best to accommodate you. We have daily rentals and trips available for our clients. In addition, we offer weekly scooter and motorcycle tours to our clients. If you’re interested in taking a tour with us, please let us know and we’ll be happy to prepare a customized trip for you and your travel companions.
In summary, while it’s best to book with us as early as possible to ensure availability and plan accordingly, we are also able to accommodate last-minute requests for rentals and trips. Please don’t hesitate to contact us for any inquiries or bookings, and we’ll be happy to assist you.
Yes, we offer personal delivery of motorcycles and scooters to your hotel or place of stay within the Medellin Metropolitan Area. Please let us know in advance where you would like the vehicle to be
delivered, and we’ll make the necessary arrangements. Please note that we charge a $25.00 USD delivery fee for all special required locations, but we’re happy to make an exception if it’s not too far out of the way. We believe in fairness and transparency, so we always strive to provide reasonable prices and exceptional service to our clients.
If you’re outside of Medellin and would like a motorcycle to be delivered to your destination or returned to Medellin after your trip, we can make it happen. Just let us know your travel plans, and we’ll work with you to make the necessary arrangements.
In summary, we offer personal delivery of motorcycles and scooters within the Medellin Metropolitan Area, with a small delivery fee for special required locations. We’re also happy to provide delivery services outside of Medellin, so please don’t hesitate to contact us for any inquiries or bookings.
Yes, our rental agreement can be found on or website or you can follow the link here to review all the details and policies.
Yes, we believe in providing fair and flexible refund policies to our clients on a case-by-case basis. If something happens to your motorcycle that is far outside of your control within the first day of your rental, we’re happy to give you a full refund. If it’s within the terms of your ride, we can help by swapping out the motorcycle or refunding you for the days that the motorcycle is not in use. Our goal is to provide hassle free experiences for our clients, and we understand that unexpected events can happen.
The same policy applies to our tours. If you need to cancel your tour due to unforeseen circumstances, we can work with you to provide a full or partial refund depending on the situation. Our aim is to ensure that all our clients enjoy their adventure with us and have a positive experience.
In summary, we have a fair and flexible refund policy that prioritizes the needs and satisfaction of our clients. If you have any questions or concerns about our policy, please don’t hesitate to reach out to us
We recommend picking up your motorcycle or scooter early to mid-mornings. This ensures that you get the most out of your experience with us. If you plan to leave before 8:00am the following morning and need an afternoon or evening drop off or pick-up just message us and we would be happy to make it available to you with fair pricing or delivery.
Yes, there are several mapping programs and software on the market available. To start we typically recommend starting with google maps offline and maps.me. mapping off all routes on your tour as well as researching routes before you leave are always recommended as well as alternate routes in case of road construction, accidents, or landslides.
We understand that mechanical issues can occur while you’re on the road, and we are here to help you in any way we can. If you experience any mechanical issues with your motorcycle or scooter, please contact us immediately. Depending on your location and the severity of the issue, we may be able to send
a technician to fix the issue on the road or provide you with a replacement motorcycle or scooter. For city scooters, we can quickly provide you with a new one or arrange for a tow-truck service to pick you up. If you’re further away from Medellin, we may be able to help you troubleshoot the problem over the phone or contact a local mechanic to assist you. If all else fails and you require a new motorcycle or scooter, we will do our best to accommodate you or refund you the remaining days of your trip. It’s important to note that all our motorcycles and scooters are regularly serviced and maintained in like-new condition, and we have had very few incidents in the past.
Yes, you need a valid license to drive in Colombia. If you are a tourist visiting Colombia and plan on riding a motorcycle, you can use your valid motorcycle driver’s license from your home country to drive in Colombia. There is no need to obtain a Colombian driver’s license. Foreign licenses are valid in Colombia for a period of up to 6 months. Please make sure to always have your license or a copy with you while riding.
Colombia has a diverse climate due to its location near the equator and its varying topography. Generally, the coastal areas tend to be hot and humid, while the Andean region can have cooler temperatures. The Amazon region is typically hot and rainy, while the eastern plains are hot and dry.
The best time to visit Colombia depends on what regions you plan to visit and what activities you plan to do. Generally, the dry season from December to March and July to August is considered the best time to visit Colombia, as it provides comfortable temperatures and less rainfall. However, keep in mind that some popular destinations, such as Cartagena, can be crowded during these peak tourist times.
Overall, Colombia can be visited year-round, but it’s best to research the specific regions you plan to visit to determine the optimal time to travel. Also, feel free to reach out to our team to help you plan your trip or join us on one of our tours.
If you need cell phone service during your stay in Colombia, we recommend buying a local SIM card. You can easily find them in most stores and kiosks. Popular providers are Tigo and Claro, and they offer pay-as-you-go plans that you can recharge using their mobile apps. If you need any assistance, please let us know, and we will be happy to help you get set up before your arrival.
There are plenty of banks and ATMs throughout Colombia that are easily accessible, including in the Department of Antioquia where we operate. The most used bank is Bancolombia. ATMs are readily available and easy to find, especially if you ask a local for assistance. We recommend carrying no more than $500,000 COP or $110 USD while riding, but it is always a good idea to consult with your bank or a financial advisor before traveling to another country to determine the best course of action for your finances.
Yes, safety is our top priority and a helmet is included with every motorcycle or scooter rental. However, we also understand that some riders may prefer to use their own gear and helmet, so feel free to bring your own if you prefer. All of our helmets are DOT or ECE certified and well-maintained, so you can feel safe and secure on your ride.
Yes, our motorcycles are designed to handle off-road riding, and we encourage you to explore Colombia’s diverse terrain. However, please be aware that off-road riding can be challenging, so we recommend discussing your plans with us so that we can help you plan a route that matches your skill level and experience. We’re happy to provide recommendations for off-road routes and destinations that
will allow you to experience the best of what Colombia has to offer.
Touring Colombia on a motorcycle is a unique and exciting way to experience the country’s beautiful landscapes, diverse culture, and vibrant cities. Here are some reasons why touring Colombia on a motorcycle make a great option:
- Scenic routes: Colombia has some of the most beautiful and diverse landscapes in South America, from the Andes Mountains to the Amazon Rainforest and the Caribbean Coast. Riding a motorcycle allows you to experience these scenic routes up close and at your own pace.
- Cultural immersion: Colombia is a country rich in culture and history, with many indigenous communities, colonial towns, and modern cities to explore. Riding a motorcycle allows you to interact with locals and experience their customs and traditions firsthand.
- Freedom and flexibility: Riding a motorcycle gives you the freedom to explore off the beaten path and the flexibility to change your route and schedule as you please.
- Thrill and adventure: Riding a motorcycle is a thrilling and adventurous experience that can be both challenging and rewarding. Colombia’s winding roads and challenging terrain provide a unique riding experience that can be both exhilarating and unforgettable.
• Overall, touring Colombia on a motorcycle is a fantastic way to explore the country, meet new people, and create memories that will last a lifetime.
Yes, traffic violations, including speeding tickets, are common in Colombia due to the high rate of traffic accidents in the country. Law enforcement agencies are making efforts to reduce accidents and fatalities by cracking down on traffic violations. Many cities and areas outside of cities in Colombia have traffic cameras installed to catch violators. If you are caught committing a traffic violation, you may be issued a ticket or fine by the police. Therefore, it is important to obey traffic laws and regulations to avoid getting fined or penalized. Clients will be required to pay any fines they receive during their rental period.
We are happy to inform you that we have low, medium and high end stay locations across Colombia in over 50 of the most popular destinations and stays as well as common things to do that we recommend in those regions, cities and pueblos. Just ask and we will be happy to help you manage your adventure based on your needs.
Colombia offers a wide variety of accommodations, ranging from budget-friendly hostels to luxurious resorts. The best place for you to stay in Colombia will depend on your travel style, budget, and preferences.
If you’re looking for a city experience, you may want to stay in popular destinations like Bogotá, Medellín, or Cartagena, where you can find a range of accommodations to fit your budget. If you prefer a quieter, more laid-back atmosphere, you might consider staying in one of Colombia’s many picturesque pueblos, such as Salento or Villa de Leyva.
We can help you find low, medium, and high-end stay locations across Colombia in over 50 of the most popular destinations. We can help you find the perfect accommodation that suits your needs and preferences.
Some popular types of accommodations in Colombia include:
*Hostels: Hostels are a budget-friendly option that can be found in most cities and towns throughout Colombia. They offer a great opportunity to meet other travelers and often have communal spaces and activities.
*Boutique hotels: Colombia is home to many beautiful boutique hotels, which offer a more personalized experience than larger chain hotels. They are often located in historic buildings and offer unique and stylish decor.
*Resorts: If you’re looking for a luxurious getaway, Colombia has several high-end resorts with amenities like spas, pools, and private beaches.
In addition to helping you find a place to stay, we can also recommend common things to do and see in the regions, cities, and pueblos of your choice to make your adventure more enjoyable.
Our tours in Colombia offer a variety of terrain, including paved roads, dirt roads, and gravel paths. Colombia is a country with diverse landscapes, from tropical beaches to rugged mountains and everything in between. We believe in providing our guests with an authentic experience of this beautiful country, which means exploring some of the less-traveled routes and off-road trails.
Our tours are designed to cater to different experience levels and preferences, from beginner to advanced riders. We offer tours that range from mostly paved roads with some dirt and gravel sections, to more challenging off-road adventures that require advanced riding skills.
Our experienced guides are knowledgeable about the terrain and will provide you with the support and guidance you need to navigate the different types of roads and trails. We prioritize safety on all of our tours and provide protective gear for our guests.
We are happy to work with you to design a tour that best fits your needs and experience level. Whether you want a more relaxed ride or an adrenaline-packed adventure, we can recommend the best tour for you. Don’t hesitate to reach out to us to learn more about our tours and find the one that’s right for you
Yes, we understand that traveling with luggage can be cumbersome, and you may not want to carry all of your bags with you on your adventure. We are happy to provide luggage storage for our guests at our office or building. This service is available for any extra baggage that you want to leave behind during your adventure.
Our luggage storage is secure and monitored by our staff, so you can rest assured that your belongings are in safe hands. When you return from your adventure, your luggage will be returned to you promptly and securely.
Please let us know in advance if you require luggage storage so that we can make the necessary arrangements. We want to ensure that your adventure is stress-free and that you can enjoy your trip to the fullest without worrying about your baggage.
If you have any other questions or concerns regarding luggage storage, feel free to contact us and we will be happy to assist you.
All our tours are based in Colombia, so the tours that we offer will not take you across international borders. However, if you’re interested in crossing into neighboring countries, such as Ecuador or Peru, we can help you manage the border crossing as part of a customized adventure at an additional cost.
We can help you with the logistics of acquiring a motorcycle in country or shipping your own motorcycle from your home country for a multi-country South American tour. However, please note that there are different rules and regulations for crossing international borders with a motorcycle, and we recommend that you research these requirements before embarking on your adventure.
It’s important to note that border crossing may add additional time and costs to your adventure, so please let us know in advance if you are interested in crossing international borders. We will do our best to accommodate your request and create a customized adventure that meets your needs and preferences.
If you have any other questions or concerns regarding border crossings, feel free to contact us and we will be happy to assist you.